How To Guide
Enrol after an assessment?
After you have completed the swimming assessment to find out which levels to enroll your child/ren into, you can create an account in the Customer Portal via the link:
https://app.iclasspro.com/portal/townsvilleaquajets
Go to > Bookings > Choose your classes
How can I get the App?
You can also download the iClassPro app from either Android or Apple app stores.
In the app you must enter the organisation code, all lower case & one word: "townsvilleaquajets"
Apple Store: https://apps.apple.com/app/id1331001591
Android:
https://play.google.com/store/apps/details?id=com.iclasspro.customerportal
Make a payment?
Login to the portal > My Account > Payments > Make Payment
We bill upfront for the whole term. Invoices are generated at the beginning of each term.
Mark an absence?
Login to the portal > My Account > Select Child > Future Absences > Follow Prompts
Book a make up?
Login to the portal > My Account > Select Child > Makeups > Follow prompts
A make-up token will only be issued once the date of absence has passed.
Transfer classes?
Login to the portal > My Account > Select Child > Enrolments > Transfer Enrolment > Select New Class > Follow prompts
Book an additional lesson?
Login to the portal > My Account > Select Child > See classes > Find and select class > Follow prompts
Cancel lessons permanently?
Login to the portal > My Account > Select Child > Enrolments > Drop enrolment > Follow prompts
If you have any issues with any of the above, please get in touch with us via email: aquajetstsv@gmail.com